Privacy Policy

Last Updated: September 6, 2026

Digital Design Creations (“Digital Design Creations,” “DDC,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide when visiting digitaldesigncreations.com, contacting us, requesting a quote, or using our services.

This Privacy Policy explains what information we may collect, how we use it, and the choices you have regarding your information.

1. Information We Collect

Information You Provide to Us

We may collect information that you voluntarily provide through our website, contact forms, quote request forms, email communications, or other interactions with Digital Design Creations.

This information may include:

  • Your name
  • Email address
  • Phone number
  • Business or organization name
  • Information about your business
  • Project or service interests
  • Project descriptions, budgets, timelines, or requirements
  • Information included in messages you send to us
  • Other information you voluntarily provide in connection with a project or inquiry

Please do not submit sensitive personal information through our website unless it is necessary for the service you are requesting.

2. Information Collected Automatically

When you visit our website, certain technical information may be collected automatically by our website, hosting provider, security services, or other service providers.

This may include:

  • Internet Protocol (IP) address
  • Browser type
  • Device type
  • Operating system
  • Referring website or page
  • Pages visited
  • Date and time of access
  • General website usage information
  • Security and anti-spam information

This information may be used to operate, maintain, improve, and protect our website.

3. Contact and Quote Forms

When you submit a Contact or Request a Quote form, the information you provide is used primarily to:

  • Respond to your inquiry
  • Prepare or discuss a quote
  • Communicate with you about a potential or current project
  • Provide requested services
  • Maintain business records
  • Provide customer support

Form submissions may be stored within our website system and/or delivered through our email systems.

Submitting a form does not create a contractual relationship between you and Digital Design Creations. A project becomes accepted only after the applicable scope, pricing, and other project terms have been agreed upon.

4. Cloudflare Turnstile

Our website may use Cloudflare Turnstile to help protect website forms and other areas of the website from spam, bots, automated submissions, and malicious activity.

Cloudflare Turnstile may process technical information and browser signals necessary to determine whether a website visitor is a legitimate user rather than automated traffic.

Turnstile is used for website security and fraud prevention.

Additional information regarding the information processed by this service is available through the Cloudflare Turnstile Privacy Addendum and Cloudflare Privacy Policy.

5. Cookies and Similar Technologies

Our website and the services used to operate it may use cookies or similar technologies.

Some cookies may be necessary for:

  • Website functionality
  • Website security
  • Form functionality
  • Remembering basic website preferences
  • Preventing spam and malicious activity

We may also use website measurement or analytics technologies in the future to better understand how visitors use our website.

If additional advertising, analytics, tracking, or marketing technologies are added to the website, this Privacy Policy may be updated accordingly.

You may be able to control or delete cookies through your web browser settings. Disabling certain cookies may affect the functionality of portions of the website.

6. How We Use Your Information

Information collected through our website may be used to:

  • Respond to questions and inquiries
  • Provide estimates and quotes
  • Communicate about projects
  • Provide products or services
  • Process and maintain customer records
  • Improve our website and services
  • Diagnose technical problems
  • Prevent spam, fraud, and malicious activity
  • Protect the security of our website
  • Comply with legal obligations
  • Protect our legal rights

We will not use your personal information for purposes materially different from those described in this Privacy Policy without providing appropriate notice when required.

7. How We Share Information

Digital Design Creations does not sell your personal information.

We may share limited information with companies or service providers that help us operate our business and website.

These may include providers involved with:

  • Website hosting
  • Website security
  • Email delivery
  • Form processing
  • Data storage and backup
  • Website maintenance
  • Domain or hosting services
  • Business software and technology services

These third parties may process information only as necessary to provide their respective services.

We may also disclose information when reasonably necessary to:

  • Comply with applicable laws
  • Respond to lawful legal requests
  • Protect our rights or property
  • Investigate fraud or security incidents
  • Protect the safety of our customers, visitors, or others

If Digital Design Creations is involved in a merger, acquisition, sale, restructuring, or transfer of business assets, information associated with the business may be transferred as part of that transaction where permitted by law.

8. Email Communications

If you contact us or request a quote, we may communicate with you by email regarding your inquiry or project.

Transactional communications related to an inquiry, quote, order, or active project are not considered promotional marketing communications.

If we offer promotional email communications in the future, recipients will be provided with an appropriate method for opting out.

9. Data Retention

We retain personal information only for as long as reasonably necessary for purposes such as:

  • Responding to inquiries
  • Completing projects
  • Maintaining customer and project records
  • Accounting and business recordkeeping
  • Resolving disputes
  • Preventing fraud
  • Satisfying applicable legal requirements

Information that is no longer reasonably necessary may be deleted, anonymized, or securely disposed of when appropriate.

10. Data Security

We take reasonable administrative and technical measures intended to protect personal information from unauthorized access, misuse, loss, alteration, or disclosure.

However, no website, Internet transmission, email system, or electronic storage method can be guaranteed to be completely secure.

You should therefore avoid sending passwords, Social Security numbers, financial account information, or other highly sensitive information through ordinary website contact forms or email unless specifically requested through an appropriate secure method.

11. Children’s Privacy

Digital Design Creations provides business, marketing, design, and related services and is not intended to collect personal information from children under the age of 13.

We do not knowingly solicit personal information from children under 13 through this website.

If we become aware that personal information from a child under 13 has been submitted without appropriate authorization, we will take reasonable steps to delete it.

12. Third-Party Websites and Services

Our website may contain links to websites, applications, social media platforms, or services operated by third parties.

Digital Design Creations does not control the privacy practices of those third parties.

When you leave our website, the privacy policies and terms of the third-party website or service apply.

13. Your Privacy Choices

You may contact us to request that we:

  • Correct inaccurate personal information
  • Update your contact information
  • Delete information that we are not legally or legitimately required to retain
  • Answer questions about information you previously submitted

Certain information may need to be retained for legitimate business, accounting, contractual, security, or legal purposes.

14. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our website, services, technology, business practices, or applicable legal requirements.

When changes are made, the “Last Updated” date at the top of this page will be revised.

We encourage visitors to review this page periodically.

15. Contact Us

If you have questions about this Privacy Policy or how Digital Design Creations handles information, please contact us through the Contact page at digitaldesigncreations.com.

Digital Design Creations
Charleston, South Carolina
digitaldesigncreations.com

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